Effective Date: 9/4/2025

Crow’s Tourmaline (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us.

We may collect the following types of information:

• Personal Information: such as your name, email address, shipping/billing address, phone number, and payment details when you make a purchase or subscribe to our newsletter.
   
• Non-Personal Information: such as browser type, IP address, device type, and browsing behavior when visiting our site.
   
• User-Provided Content: such as product reviews, messages, or other information you choose to share with us.
   

We use your information to:

• Process and fulfill your orders.
   
• Communicate with you regarding purchases, promotions, and updates.
   
• Improve our website, products, and customer experience.
   
• Respond to customer service inquiries.
   
• Comply with legal requirements and prevent fraudulent activity.
   

We do not sell or rent your personal information. We may share information only in the following cases:

• Service Providers: with trusted third parties that help us process payments, ship orders, or run marketing campaigns.
   
• Legal Obligations: when required by law, regulation, or court order.
   
• Business Transfers: if Crow’s Tourmaline undergoes a merger, acquisition, or sale of assets.
   

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. You may disable cookies in your browser settings, but this may affect site functionality.

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
   
• Opt out of marketing emails at any time by clicking “unsubscribe” or contacting us.
   
• Request a copy of the information we hold about you.
   

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

📧 veronica@crowstourmaline.com